Refund Policy
- Generally, there are no refunds once they start working on your project.
- You can cancel the service anytime, but you won’t get a refund for the current month’s work. You need to let them know by email or text.
- They won’t give refunds if you ignore their advice on SEO or website changes.
- You also won’t get a refund if you hire another SEO company or try to do your own SEO while they are working for you.
- They can’t give a refund if you don’t give them access to your website or if your website is broken.
- There are no refunds for mock-up designs once approved and the project moves forward.
- Special event services cannot be cancelled unless you give them 30 days notice.
- You can cancel SEO and other marketing packages with 15 days written notice, but you won’t get a refund for the work done already.
- They won’t refund projects that have been inactive for more than 30 days.
- Refunds After Work Has Begun
Once our team begins working on your project, refunds are not available.
Why?
Every project requires dedicated time, strategy, and resources from our team. Once these efforts begin, the work has already been invested.
How this benefits you:
You receive immediate priority and our full commitment as soon as your project starts—no delays, no waiting. - Cancel Anytime (No Refund for the Current Month)
You may cancel your service at any time with a simple email or text. However, the current month’s work is non-refundable.
Why?
Marketing and SEO are ongoing processes; work is performed continuously throughout the month.
How this benefits you:
You maintain full flexibility while still receiving the work, reporting, and deliverables for the time already invested. - Following SEO or Website Recommendations
Refunds cannot be issued if recommended SEO strategies or website changes are not implemented.
Why?
Your results depend on applying the strategy we create. Without implementing changes, the outcome cannot be measured or guaranteed.
How this benefits you:
Following our recommendations ensures you receive the best possible results and the full value of what you’re paying for. - Working Exclusively With RANKERSHUB AI
Refunds are not available if another SEO company is hired or if SEO is done independently while our service is active.
Why?
Multiple teams working on SEO can cause conflicting strategies, unpredictable results, and inaccurate performance tracking.
How this benefits you:
You receive a clean, focused, and effective strategy with clear accountability and consistent progress. - Website Access Requirements
Refunds cannot be issued if access to your website is not provided or if the site is non-functional.
Why?
Our ability to deliver results depends on having proper access to perform technical updates, fixes, and optimizations.
How this benefits you:
Providing access allows us to work efficiently, prevent delays, and maintain project quality. - Design Mock-Ups
Once design mock-ups are approved and development begins, refunds are not available.
Why?
Approval indicates that work has moved into production, requiring significant time and resources.
How this benefits you:
You receive a clear milestone-based process—nothing moves forward without your full approval and satisfaction. - Special Event Services (30-Day Notice)
Special event or time-sensitive services require a 30-day cancellation notice.
Why?
These services involve scheduling, preparation, and resource allocation in advance.
How this benefits you:
Your event receives guaranteed priority and proper planning with no last-minute compromises. - SEO & Marketing Packages (15-Day Written Notice)
You may cancel any subscription-based service with 15 days written notice. Work already completed is non-refundable.
Why?
SEO and marketing require consistent effort and scheduling throughout the billing cycle.
How this benefits you:
You stay in control of your subscription while ensuring your ongoing campaigns receive uninterrupted progress until the final day. - Inactive Projects (30+ Days)
Refunds cannot be provided for projects that remain inactive for more than 30 days.
Why?
Delays affect timelines, resource planning, and project flow.
How this benefits you:
Encourages smooth momentum and ensures your project stays a priority on our production calendar.